Privacy Policy

Introduction

Welcome to Lavish Morocco’s privacy notice. At Lavish Morocco, we highly value your privacy and are committed to safeguarding your personal data. This privacy notice aims to inform you about how we handle and protect your personal information, as well as to elucidate your privacy rights and the legal protection that applies to you.

This notice is presented in a layered format to allow easy access to specific sections. We encourage you to consult the Glossary section for an understanding of certain terms used in this privacy notice.

1. Important Information and Who We Are

Purpose of this privacy notice

This privacy notice outlines how Lavish Morocco collects and processes your personal data, be it through our website or our services. This includes data obtained when you sign up for our services, make purchases, or participate in promotional activities. Our services and website are not intended for children.

It is important to read this privacy notice in conjunction with any other privacy or fair processing notices we may provide during specific data collection instances. This notice supplements those notices and does not supersede them.

Controller

Lavish Morocco operates as part of a group of legal entities. This privacy notice is issued by the appropriate company within the Lavish Morocco group responsible for processing your data. Lavish Morocco (UK) Limited is the controller and responsible for this website.

We have designated a Data Protection Officer (DPO) to oversee matters related to this privacy notice. For any inquiries regarding this notice or to exercise your legal rights, please contact our DPO using the details provided below:

  • Full name of legal entity: Lavish Morocco (UK) Limited
  • Name or title of DPO: [Name]
  • Email address: [Email Address]
  • Postal address: [Postal Address]
  • Telephone number: [Telephone Number]

If you have concerns about your data, we encourage you to reach out to us first. However, you retain the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority (www.ico.org.uk).

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on [Date]. To ensure the accuracy of your data, please inform us promptly of any changes in your personal information during your engagement with Lavish Morocco.

Third-party links

Our website may contain links to third-party websites, plugins, or applications. Clicking on these links may enable third parties to gather or share data about you. We are not liable for the privacy practices of these third-party websites. Once you leave our website, we advise reviewing the privacy notices of each visited site.

2. How Is Your Personal Data Collected?

At Lavish Morocco, we collect your data through:

  • Direct interactions: When you provide Identity, Contact, and Financial Data by filling forms, corresponding via post, phone, or email, including scenarios where you sign up for our services, create an account, subscribe to newsletters, enter contests, or offer feedback.

  • Automated technologies: We automatically collect Technical Data, using cookies, server logs, and similar technologies, as you interact with our website. We may also obtain Technical Data from other websites using our cookies. Refer to our cookie policy for more details.

  • Third parties or publicly available sources: We may receive personal data from various third-party and public sources, such as analytics providers or publicly available sources like Companies House and the Electoral Register.

3. The Data We Collect About You

Personal data refers to information that identifies an individual. At Lavish Morocco, we may collect, use, store, and transfer various types of personal data, grouped as follows:

  • Identity Data: Includes name, marital status, date of birth, and gender.
  • Contact Data: Covers billing address, email, and phone numbers.
  • Marketing and Communications Data: Involves your preferences regarding marketing and communication.
  • Financial Data: Encompasses bank account and payment card details.
  • Transaction Data: Comprises information about your purchases and service transactions.
  • Technical Data: Encompasses IP addresses, browser details, and device information.
  • Profile Data: Contains membership identification, preferences, feedback, and survey responses.
  • Usage Data: Includes information about your website, product, and service usage.

We may also collect Special Categories of Personal Data in limited circumstances, in accordance with applicable laws. We do not gather information about criminal convictions or offenses.

Failure to provide necessary personal data may affect our ability to fulfill our contractual obligations or provide requested services.

4. How We Use Your Personal Data

We only use your personal data when permitted by law, primarily for the following purposes:

  • To fulfill contractual obligations or provide requested services.
  • For legitimate business interests, provided they do not override your fundamental rights.
  • To comply with legal or regulatory obligations.

We do not solely rely on consent for processing, except for direct marketing communications. You have the right to withdraw consent for marketing communications at any time.

We use your personal data for various purposes, detailed in the table below:

[Insert table outlining purposes, types of data used, and lawful basis for processing.]

Marketing

We endeavor to provide you with options regarding certain personal data uses, specifically concerning marketing and advertising:

  • Promotional offers from us: We use various data types to determine products or services we believe may interest you.
  • Third-party marketing: We seek explicit opt-in consent before sharing your data with external entities for marketing purposes.
  • Opting out: You can request the cessation of marketing messages from us or third parties at any time.

Change of Purpose

We solely use your personal data for the intended purposes, unless we consider another reason compatible with the original purpose or if required by law. We will notify you of any new purposes or legal basis for processing your data.

Your Rights

Under specific circumstances, you possess rights regarding your personal data as outlined in paragraph 9 below.

5. Disclosures of Your Personal Data

We may share your personal data with the following entities for the purposes specified in Section 4:

  • Internal Third Parties, detailed in the Glossary.
  • External Third Parties, including franchise partners, service providers, professional advisers, regulatory bodies, and other relevant authorities.
  • In the event of business changes, such as mergers, acquisitions, or transfers, your data may be shared with new owners adhering to this privacy notice.

We require all third parties to respect the security and confidentiality of your personal data. We strictly prohibit third-party service providers from utilizing your data for their purposes and only permit them to process your data based on specific purposes and in line with our instructions.

6. International Transfers

As part of our operations, Lavish Morocco may transfer your data outside the European Economic Area (EEA). While processing your personal data outside the EEA, we ensure the same level of protection by implementing specific safeguards:

  • Data transfers to countries with EU-approved adequacy status for data protection.
  • Using specific contracts approved by the European Commission for certain service providers, maintaining the same level of protection as in Europe.

Feel free to contact us for additional information regarding the specific mechanism used for international data transfers.

7. Data Security

At Lavish Morocco, we have implemented robust security measures to prevent unauthorized access, alteration, disclosure, or misuse of your personal data. Access to your data is restricted to employees, agents, contractors, and third parties on a need-to-know basis. They are bound by confidentiality agreements and process your data solely on our instructions.

We have established procedures to address any suspected personal data breaches promptly. In case of a breach that affects your rights and freedoms, we will notify you and relevant authorities in compliance with legal requirements.

8. Data Retention

The duration for which we retain your personal data is determined by the purposes for which it was collected. We retain your data only for as long as necessary to fulfill these purposes, including compliance with legal, accounting, or reporting obligations.

Factors influencing data retention periods include the nature and sensitivity of the data, the purposes of processing, and legal requirements. By law, we retain basic customer information for seven years post-customer relations for tax purposes.

You may request data deletion; however, in some instances, we may anonymize your data for research or statistical analysis, rendering it non-identifiable.

9. Your Legal Rights

Under data protection laws, you possess specific rights concerning your personal data. For details on exercising these rights, please refer to paragraph 10:

[Reiteration of each right, steps to exercise them, no fees for most requests, possible identification confirmation, and response timelines.]

10. Glossary

Lawful Basis

  • Legitimate Interest: Our business interests in providing quality services while considering the impact on your rights.
  • Performance of Contract: Processing data necessary for fulfilling contractual obligations.
  • Comply with a Legal or Regulatory Obligation: Processing data as required by law.

Third Parties

  • Internal Third Parties: Companies within the Lavish Morocco Group.
  • External Third Parties: Entities providing services or consultancy to us.

    11. Cookies Policy

    This section aims to inform users about the use of cookies and similar tracking technologies on the Lavish Morocco website.

    What Are Cookies?

    Cookies are small text files placed on your device when you visit certain websites. They are widely used to enhance user experience, understand website performance, and provide information to website owners. Cookies enable the site to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period, so you don’t have to keep re-entering them whenever you return to the site or browse from one page to another.

    How We Use Cookies

    At Lavish Morocco, we use cookies for various purposes:

    • To provide essential functions and features of the website.
    • To analyze site traffic and understand user behavior for improving our services and user experience.
    • To personalize content and tailor advertisements to your interests.

    Types of Cookies We Use

    • Session Cookies: These are temporary cookies that expire once you close your browser. They are essential for the website’s functionality.
    • Persistent Cookies: These remain on your device for a specified period or until you manually delete them. They help us recognize you as a returning visitor and tailor the website to your preferences.

    Your Cookie Choices

    You can control and manage cookies in several ways:

    • Browser Settings: Most browsers allow you to control cookies through their settings. You can opt to block or delete cookies, though this might impact your browsing experience.
    • Third-Party Tools: Various third-party tools and extensions are available that allow you to manage cookies selectively.

    Changes to Our Cookie Policy

    We may update our Cookie Policy from time to time to reflect changes in technology or legal requirements. Any changes will be posted on this page, so please review this policy regularly.

    Contact Us

    If you have any questions about our Cookie Policy, please contact us using the information provided in the Privacy Policy.

12. Your Consent

By using the Lavish Morocco website, you consent to the collection and use of your information as outlined in this Privacy Policy. Your continued use of our site following any revisions or modifications to this Privacy Policy constitutes your acceptance of these changes.

Changes to Our Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to check this page regularly to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any queries or concerns regarding this Privacy Policy, your personal data, or our practices concerning your information, please contact us: details in the website

We take the protection of your data seriously and will make every effort to address your concerns promptly and effectively.